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Shipping & Returns

Shipping Policy

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Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). After processing, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

MethodEstimated DeliveryCost

Standard (International)7–14 business daysFree

Express (International)3–7 business daysCalculated at checkout

Standard (Domestic)5–10 business daysFree

Order Tracking Once shipped, you'll receive a tracking number via email. Please allow 24–48 hours for the tracking status to update.

International Shipping We ship worldwide. Import duties, taxes, and customs fees are not included in the product price and are the buyer's responsibility. Delivery times may vary due to customs processing.

Lost or Damaged Packages If your package is lost in transit or arrives damaged, contact us within 7 days at goodscuratedstore@gmail.com with your order number and photos (if damaged). We'll resolve it quickly.

Return & Exchange Policy

Return Window You have 30 days from the date of delivery to request a return or exchange.

Eligibility To be eligible, items must be:

  • Unused and in original condition

  • In the original packaging

  • Accompanied by proof of purchase (order number)

Non-Returnable Items

  • Gift cards

  • Personal care items

  • Final sale / clearance items (marked as such)

How to Request a Return

  1. Email us at goodscuratedstore@gmail.com with your order number and reason

  2. You'll receive a return authorization and instructions

  3. Ship the item back (customer covers return shipping, unless item is defective)

  4. Once received and inspected, we'll notify you of approval

Refunds

  • Approved returns are refunded to original payment method within 5–10 business days

  • Shipping costs are non-refundable (except for defective items)

  • If you haven't received your refund after 10 business days, check your bank or contact us

Exchanges We'll ship the replacement item free of charge for defective/wrong items. For change-of-mind exchanges, the customer pays return shipping and any price difference.

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